DRC — DTM User Survey 2023 (April 2024)

The International Organization for Migration (IOM) has been actively implementing its Displacement Tracking Matrix (DTM) in the Democratic Republic of the Congo (DRC) since 2013. The DTM program in the DRC encompasses a wide range of activities, including displacement monitoring, registration, surveys, and flow monitoring. Through its reports and datasets, DTM serves as a vital source of information on displacement for the humanitarian community operating in the DRC by providing  comprehensive data on large-scale mobility patterns at both regional and national levels, as well as timely updates on localized or short-term crises.

To improve the quality of DTM’s products in the DRC and meet partner requirements, an online survey was conducted over a period spanning from December 5, 2023, to January 26, 2024. The primary objective of this survey was to gauge user experience and specifically focus on evaluating DTM’s performance as a key provider of human mobility data within the DRC. The survey aimed to gather insights that would guide product development initiatives and enhance the relevance of DTM’s offerings for its partners.

While the respondents to this survey do not represent a representative cross-section of DTM DRC product users, the insights gleaned from the results provide valuable information regarding partners’ data requirements. This data will play a crucial role in shaping the future development and enhancement of DTM’s offerings within the country.